HR Service Delivery,
everywhere employees work

Employee-first HR tech with agentic automation that deflects tickets and resolves cases faster.

Trusted by 100s of enterprise customers with a complex, global HR

HR Service Delivery, re-engineered from the employee's point of view

Applaud connects every HR task, answer and milestone into one consistent experience across channels, powered by agentic AI and guided by a people-first mindset. The result? Happier employees, lighter caseloads and HR free to focus on people, not process.

icon-users-love-us

Empower everyone

Zero-click answers in dozens of languages, mobile-first for every worker.

Empowering employees to self-serve, with less of the confusion, frustration, dissatisfaction that makes HR harder to deliver.

Awarded the “Users Love Us” award by G2

icon-time-to-value

Slash caseloads

Customers cut HR tickets by up to 90%.

We bring unrivalled experience and expertise to our HR clients, but more agile and hands-on than our competition.

The Total Economic ImpactTM Forrester study reports less than a 6 month payback.

icon-freedom-to-customize

Win back time

Go live in weeks with plug-and-play integrations to the HR tools you already have.

Create personalized, intuitive employee experiences at scale, helping HR better serve every employee.

Applaud’s no-code creator platform is built for large, complex, global organizations, extensible and flexible to keep pace with AI, supporting dozens of languages.

 

One suite. Five employee heroes

Home_Parallax_KM
Empower

Knowledge Management

Trusted HR answers, unified across all your sources.

 

Home_Parallax_AIA
Empower

AI Assistant

An omni-channel HR assistant that answers, acts, and stays safely governed.

Home_Parallax_CM
Empower

HR Case Management

AI-smart case management that lightens caseloads and closes more, faster.

Home_Parallax_Portal
Empower

Employee Portal

One home for every HR answer, request, and journey.

Home_Parallax_Journeys
Empower

Journeys

Onboarding to offboarding, every moment designed around your people.

Home_Parallax_KM

Powered by Applaud no-code creator platform

No-code agentic workflows that run automatically to improve every employee moment. HR and HRIS move fast; IT gets enterprise-grade branding, governance, and control.

Josh Bersin

“Imagine you want to build a new employee portal and then a series of workflows, journeys, or mini-apps for your workers. You want the application to be easy to build, mobile-enabled, and easy to use.  This, in a nutshell, is what Applaud has built. Applaud is easy enough to use for HR managers and business partners to adopt.”

Josh Bersin
Leading Industry Expert and Founder of Josh Bersin Academy

Works with the tools you already have

Connect Workday, SAP, Oracle, ADP, ServiceNow and hundreds more. No rip-and-replace, no disruption. Perfect for growing enterprises with thousands of employees across the globe.

 

View all integrations

Built for agentic AI that makes HR more human.

We didn't bolt AI onto old tech. We rebuilt Applaud so AI takes care of the busywork behind every request, freeing HR to spend time where it matters most.

Better employee experiences, leaner HR teams, and calmer inboxes.

Applaud Award Winning AI Best AI

Ranked #1 in the Enterprise HR Service Delivery software category

G2’s Spring 2025 Grid® Report. 

G2 Awards
Read our verified reviews on G2.com

When it's time to change

People reach out to HR around 3.6 times a month, but most of those needs never hit your systems.

Accordion image
Employees bounce between portals, email, chat, and managers just to get a simple answer.
Accordion image
They want simple, personalized self-service and get frustrated when it's missing.
Employees expect better
People can only sort about half their HR needs themselves; the rest still lands on HR and managers.
HR is drowning
In a 1,000-person organization, routine HR queries consume around 12,800 hours a year, costing around $385,000 in productivity.
Accordion image
HR technology a mess that is all over theplace

Ready to give every employee the HR tech they deserve?